Dominate with Always-On AI.
Transform Inbound Calls with AI
Angela is the first-class voice assistant engineered by Flow Genius to make every inbound call a profit-center. She greets prospects in natural conversation, pinpoints their needs in seconds, and either books them straight into your calendar or warm-transfers them—no menus, no hold music, no lost leads.
Dominate with Always-On AI.
Transform Inbound Calls with AI
Angela, FlowGenius's AI Voice Assistant, intelligently manages inbound calls, classifying callers and connecting them to specialists or providing AI-driven responses. Experience efficient call handling with real-time context preservation.
24/7 AI-Driven Conversions
Why Angela Wins More Business For You
Angela optimizes inbound call management and enhances customer experience with these features.
Intelligent Call Routing
Route calls to the right specialists based on caller intent and urgency, reducing wait times.
Dynamic Caller Classification
Listens, asks the right questions, and tags each caller as HOT, WARM, or INFO‐seeker before they reach your team.
Seamless Warm Transfer
Instant warm transfer with live context so reps pick up mid‐conversation.
Time & Cost Slasher
Screens callers, answers basic questions, and routes only qualified leads—saving 10+ hours per rep each week and cutting overhead by up to 70%.
Always On Brand
Learns your offers, objections, and tone, updating scripts automatically as your business evolves.
Instant Pick‐Up
Greets every caller in < 1 second, cutting abandon rates.
Your Always-On Phone Expert
What Is an AI Voice Agent?
An AI voice agent is a 24/7 digital rep that hears, understands, and speaks just like a human—no button-press menus required. Powered by automatic speech recognition, large-language-model reasoning, and natural speech synthesis, it can:
Instant Intent Detection
Listen to callers in real time and grasp intent within milliseconds.
Smart Next-Step Actions
Think through next-best actions—qualifying leads, sharing quick answers, or warm-transferring to a specialist.
Smart Replies & Seamless Handoffs
Act by replying conversationally or warm-transferring to a human with full context.
What Makes an AI Voice Agent Unique?
When most SMBs field inbound calls, they’re forced to choose between expensive in-house call centers or impersonal, clunky phone menus. At FlowGenius, Angela—our AI Voice Assistant—bridges that gap by delivering human-like call handling that aligns with your budget, brand, and growth targets.
Angela manages every detail—from real-time caller qualification to context-preserving warm transfers—allowing you to focus on delighting customers and scaling your business.
Our Project-Based Approach
- Discovery & Strategy
- →
- Custom AI Design & Integration
- →
- Training & Knowledge Transfer
- →
- Continuous Optimization
Discovery & Strategy
We work with you to identify your top objectives and audit existing systems, data flows, and brand guidelines—laying the foundation for a laser-focused AI solution.
Custom AI Design & Integration
We craft a tailored AI agent—from conversation flows to brand voice—and integrate it seamlessly into your website, CRM, or internal systems with end-to-end support.
Training & Knowledge Transfer
Before launch, we train your team on every workflow, walk through all edge cases, and run rigorous QA—ensuring rapid adoption and minimal support friction.
Continuous Optimization
We monitor agent performance in real time, gather user feedback, and implement iterative updates—boosting accuracy and efficiency with each optimization cycle.
Ready to hear AI in action? Listen to a 90-second sample call
Jump aboard!
Your Always-On Phone Expert
What Is an AI Voice Agent?
An AI voice agent is a 24/7 digital rep that hears, understands, and speaks just like a human—no button-press menus required. Powered by automatic speech recognition, large-language-model reasoning, and natural speech synthesis, it can:
Ready to hear AI in action? Listen to a 90-second sample call
Jump aboard!
Real results from real businesses powered by Angela.
Use Cases
Angela adapts to various industries, providing tailored solutions for effective inbound call management.
🏠 Home Services
Qualifies install leads & warm-transfers for estimate scheduling
+46 % booked jobs in 60
days
🛒 E-Commerce
Handles “Where’s my order?” calls & SMS updates.
40 % drop in support tickets
🏥 Healthcare
Verifies insurance, triages symptoms, and books visits.
Staff saves12 hrs/week; no-shows ↓ 28%
💻 Agencies / SaaS
Routes demo requests, trial extensions, and renewals to the right rep.
Pipeline up 2.1× with same head-count
Turns Calls Into Revenue
How Angela Works in 4 Simple Steps
-
1
Instant Greeting
Answers every call in under one second—friendly and on-brand.
-
2
Smart Discovery
Listens, probes for need & urgency, and tags each caller HOT • WARM • INFO—no clunky IVR menus.
-
3
Warm Transfer
When qualified—or on request—instantly hands off to the right specialist with full call context.
-
4
CRM Sync + Learning
Logs transcripts, tags lead temperature, and retrains nightly for higher conversions.
Angela connects with the apps you already trust—no rip-and-replace.
🧩 Plug-and-Play Integrations
Just Plug & Play
- Phones / SIP
- Twilio
- RingCentral
- 8×8
- Custom Webhooks
Any REST or GraphQL endpoint—no limits.
More Integrations
- CRMs: Salesforce, HubSpot, Zoho
- Calendars: Google Calendar, Outlook, Calendly
- Help Desk: Zendesk, Freshdesk
- Data & Reporting: BigQuery, Power BI, Looker
STILL NOT SURE?
Frequently Asked Questions
Have questions? Angela’s got answers—here are the ones we hear most often.
How is an AI Voice Agent different from a traditional IVR system?
Traditional IVRs force callers through rigid keypad menus. Angela uses natural-language understanding to converse like a human, answer questions, qualify intent, and route or book appointments in real time.
Will callers know they’re speaking to AI?
Only if you want them to. Angela can introduce herself as a virtual assistant, or seamlessly represent your brand’s voice. Either way, she’s transparent, polite, and focused on helping the caller.
Can Angela transfer to a live rep at any time?
Absolutely. A single verbal request—“I’d like to talk to someone”—triggers an instant warm transfer to the right specialist, complete with context so the human agent picks up where Angela left off.
What channels can the agent handle?
Voice is primary—Angela answers and qualifies calls live. She can also send SMS follow-ups (e.g., confirmations or resources). Calendar invites, email follow-ups, CRM/push-to-help-desk and other channels are on the roadmap and will be available in upcoming releases.
Do we need special hardware?
No. Angela sits in the cloud. We port or forward your existing phone number to our SIP endpoint, then pipe qualified calls back to your team. Nothing changes for your callers except the lightning-fast service.
Is caller data secure?
Yes—voice traffic is encrypted end-to-end. Transcripts and recordings are stored in ISO-27001–certified data centers with role-based access controls.
What if the AI makes a mistake?
Continuous learning loops flag uncertain moments and route them to humans. We review transcripts weekly, retrain the model, and improve accuracy over time—so Angela gets smarter with every call.
6×
Faster customer response
$50 K+
Annual support cost saved
24/7
Non-stop availability
Ready to deploy your first AI agent?
Book your 15-minute demo and watch Angela handle a live call for your business in real time.
Slots fill fast—reserve yours now and start turning ring-tones into revenue.
READY TO GIVE US A TRY?
Ready to deploy your first AI agent?
Book your 15-minute demo and watch Angela handle a live call for your business in real time. Slots fill fast—reserve yours now and start turning ring-tones into revenue.
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